Client Services
 
 
“AT NEUSOURCE, WE BELIEVE THAT ONLY WRITTEN STANDARDS AND POLICIES HAVE GUIDING INFLUENCE & EXERCISE STRONG CONTROL OVER THE DAY TO DAY PRACTISE OF THE ORGANIZATION, THESE DAY TO DAY PRACTISE BECOMES CULTURE OF THE ORGANISATION, OVER A PERIOD OF TIME”
 
 
    SERVICE POLICY  
 
 
Our prime focus is to attain maximum level of client satisfication with our premium quality services. these services are to be rendered by our in house professionals, who are extremely skilled and talented and hold years of experience in their respective domain, customers highly apreciate our services for their timeliness, accuracy, transparency and confidentially all the time Further we also offer various payment options in order to ease the payment hassle for clients. apart from other things we are also highly accesible for our clients so as to they reach us 25/365 all the time. Being with neusource is always like transferring your stress to Neusource.
 
 
    QUALITY POLICY  
 
 
Neusource is commited to total quality management. our aim is to be recognised by our clients as a preferred source of quality services that consistently meet their evolving needs. we achieve this by understanding our clients precise requirements and ensuring that they are sucessfully and constantly fulfilled. we believe in continously improving our process and services in order to attain excellence and ensure that our staff is similarly commited to quality improvements.

We are determined to improve productivity and focus continuously on innovation and up-gradation of our services and people. We believe that clients can be served with high quality services only by those organizations, who have a culture of quality deliveries. We also believe that culture is developed through a well thought delivery and performance standards with written procedures and thereafter a rigorous follow-up of those standards.
 
 
    SECRECY POLICY  
 
Declaration of Fidelity, Secrecy & Confidentiality
 
 
"Neusource Process Outsource Privat Limited, New Delhi" hereby undertake to keep all communications, correspondence, records, information, knowledge, documents and other matters and details exchanged between Neusource and you company or Neusource may become aware of in the course of dealing between us, in strict confidence and shall impose the same obligations on their respective partners, employees and representatives who may be by virtue of this appointment become aware of the above mentioned communications, etc.: Neusource and any of the officers or employees of Neusource will maintain utmost confidentiality of informatin or data of your company. Neusource will not be allowed to carry any document, record etc, outside your company. Neusource will not use, reproduce any information, data related to your company with any third party without any approval or directions of the management. Neusource will keep yourselves indemnified against loss or damage incurred due to any unauthorized use of information related to your company.
 
 
  We declare that we, will not communicate or allow to communicate to any person not legally entitled there to any informationn relating to the affairs of any person having any dealings with Neusource nor we allow any such person to inspect or have access to any books or documents belonging to or in the possession of company relating to the business of the company or to the business of any person having any dealing with the company. We also declare that the standard professional ethics will be duly adhered.

 
 
These Policies shall allow to make us the same                  
decisions each time, being indifferent from                        
decision maker ...                                                                        
 
     
 
- Hemant Gupta, COO, Neusource